Friday, May 6, 2016
Thursday, May 5, 2016
Library Survey Response
Dear WesternU
Distance and Rotations (DaR) students,
Thank you
for participating in our recent survey. Your input is vital to the Harriet K.
and Philip Pumerantz Library as
we continue to assess and improve our services. In order to “close the loop,”
we would like to share with you some of the concerns you expressed in the
survey, and what we are doing to address these opportunities for improvement.
Many of you
noted that you had not heard of a number of services vital to DaR students: Interlibrary
Loan (ILL), Books-by-Mail, Online Chat, Research Guides, and Ask a Librarian. Librarians
are preparing “before-you-go” presentations to provide you with the information
you need about library services during your
rotations. Some of you also expressed difficulty with navigating the library’s webpages. Our new Web Committee is hard at work editing our web pages to make information and services easier to locate. A new
web page and a research
guide have already been created for the
COMP-NW program. In addition, the liaison librarian for COMP-NW will make
additional trips to the Lebanon campus to provide group workshops and one-on-one
consultations.
Interlibrary
Loan (ILL) is one way you can obtain articles that the Pumerantz Library does
not have in its collection. Your survey responses revealed that the library’s ILL
service could be advertised better, with simple instructions, and additional
staff available to answer questions. The library will
train all staff to be able to answer basic questions about Interlibrary Loans. Questions
requiring more expert attention will be answered within 24 to 48 hours on
weekdays and 48 to 72 hours on weekends. The library will also create a
searchable FAQ specifically for Interlibrary Loan questions.
Some of your
responses were in relation to the depth and breadth of the Pumerantz Library’s electronic collection (databases, ebooks, and ejournals). The library has over
25,000 electronic journals and over 1200 eBooks and we are regularly reviewing
the collection to ensure that it is aligned with individual college and University
learning outcomes, and for curricular appropriateness.
Unfortunately
some of the issues brought up in the survey are not controlled by the library, such
as the formatting of eBooks and electronic journals, the availability to
download PDF chapters, etc. These features are controlled by the publishers.
If you have
any additional questions, please do not hesitate to contact us.
Thank you
for rating our services and resources 3.76 out of five stars!
Patricia
Vader,
Executive
Director of the Harriet K and Philip Pumerantz Library
Labels:
survey response,
surveys
Monday, May 2, 2016
3rd Annual Research Mixer
Please join us for the 3rd Annual Research Mixer,
co-sponsored by the Harriet K. and Philip Pumerantz Library and the Office of
Research and Biotechnology.
The Research Mixer is an opportunity for researchers to
share their current work in a friendly, interactive venue. This event also
demonstrates the value of the WesternU Research Clusters, in bringing together partners
from different colleges seeking solutions to critical unresolved problems in
the health sciences.
Staff from IT, University Advancement, and the Library will provide information regarding the
many services available to researchers.
If you would like your research poster to be included, please
submit your poster
information here no later than June 7, 2016. Students, staff, and faculty
are encouraged to participate. Space is limited to 20 submissions. Posters with dimensions up to
44” x 65” can be accommodated.
All are welcome to attend, please RSVP here.
Tuesday June
14, 2016, 4:00 p.m. to 6 ;00 p.m.
Light
refreshments will be served.
Harriet K.
and Philip Pumerantz Library – First Floor Lobby and J and K Virtual Reality
Learning Center
Email
questions to the Reference & Outreach Department (reference@westernu.edu)
Labels:
events,
Research Mixer
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